Warranty

One-Year Chiller Warranty

Warranty Terms and Conditions

This One-Year Chiller Warranty ("Warranty") is issued by Ice Oasis ("Company") to the original purchaser ("Customer") of the chiller described below. This Warranty is effective from the date of purchase and covers manufacturing defects and malfunctions of the chiller under the conditions specified herein.

 

Warranty Coverage for Chiller

  1. Warranty Period: This Warranty is valid for a period of one (1) year from the date of purchase as indicated on the sales receipt or invoice.

  2. Coverage: This Warranty covers the repair or replacement, at the Company's discretion, of any manufacturing defects or malfunctions that occur through no fault of the Customer during the Warranty period.

  3. Exclusions: This Warranty does not cover:

    a. Any damage or malfunction resulting from modifications, alterations, or unauthorized repairs to the chiller. Warranty will be void if the chiller is tampered with in any way.

    b. Damage or malfunction caused by neglect, misuse, accidents, improper installation, or failure to follow the product's user manual and maintenance instructions.

    c. Consumable parts, such as filters, which are subject to regular wear and tear.

    d. Normal wear and tear and cosmetic issues that do not affect the chiller's functionality.

    e. Damage or malfunction due to environmental conditions or factors beyond the Company's control.

Obtaining Warranty Service

In the event of a manufacturing defect or malfunction, the Customer must:

  1. Contact Ice Oasis Customer Support to report the issue and obtain a Return Merchandise Authorization (RMA) number.

  2. Ship the chiller, at their own expense, to the designated service center specified by the Company.

  3. Provide a copy of the original purchase receipt or invoice along with the RMA number for verification.

  4. The Company will, at its discretion, repair or replace the chiller and return it to the Customer, covering the cost of parts and labor during the Warranty period.

Disclaimer

The Company disclaims all other warranties, whether expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. The Company shall not be liable for any special, incidental, or consequential damages.

General Provisions

This Warranty is subject to the laws and regulations of the jurisdiction in which the chiller was purchased. This Warranty gives the Customer specific legal rights, and they may also have other rights which vary from one jurisdiction to another.

Entire Agreement

This Warranty constitutes the entire agreement between the Customer and Ice Oasis regarding the chiller's warranty, superseding all prior and contemporaneous understandings, agreements, representations, and warranties.

By purchasing and using the chiller, the Customer acknowledges and agrees to abide by the terms and conditions of this One-Year Chiller Warranty.

 

Warranty Terms and Conditions

This 90-Day Ice Oasis Ice Bath and Ice Barrel Warranty ("Warranty") is issued by Ice Oasis ("Company") to the original purchaser ("Customer") of the ice bath and ice barrel described below. This Warranty is effective from the date of purchase and covers manufacturing defects and malfunctions of the ice bath and ice barrel under the conditions specified herein.

Warranty Coverage for Ice Bath/Ice Barrel

  1. Warranty Period: This Warranty is valid for a period of ninety (90) days from the date of purchase as indicated on the sales receipt or invoice.

  2. Coverage: This Warranty covers the repair or replacement, at the Company's discretion, of any manufacturing defects or malfunctions that occur through no fault of the Customer during the Warranty period.

  3. Exclusions: This Warranty does not cover:

    a. Any damage or malfunction resulting from modifications, alterations, or unauthorized repairs to the ice bath or ice barrel. Warranty will be void if the product is tampered with in any way.

    b. Damage or malfunction caused by neglect, misuse, accidents, improper installation, or failure to follow the product's user manual and maintenance instructions.

    c. Normal wear and tear and cosmetic issues that do not affect the product's functionality.

    d. Damage or malfunction due to environmental conditions or factors beyond the Company's control.

Obtaining Warranty Service

In the event of a manufacturing defect or malfunction, the Customer must:

  1. Contact Ice Oasis's Customer Service Department to report the issue and obtain a Return Merchandise Authorization (RMA) number.

  2. Ship the ice bath or ice barrel, at their own expense, to the designated service center specified by Ice Oasis.

  3. Provide a copy of the original purchase receipt or invoice along with the RMA number for verification.

  4. Ice Oasis will, at its discretion, repair or replace the product and return it to the Customer, covering the cost of parts and labor during the Warranty period.

Disclaimer

Ice Oasis disclaims all other warranties, whether expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Ice Oasis shall not be liable for any special, incidental, or consequential damages.

General Provisions

This Warranty is subject to the laws and regulations of the jurisdiction in which the ice bath or ice barrel was purchased. This Warranty gives the Customer specific legal rights, and they may also have other rights that vary from one jurisdiction to another.

Entire Agreement

This Warranty constitutes the entire agreement between the Customer and Ice Oasis regarding the ice bath and ice barrel warranty, superseding all prior and contemporaneous understandings, agreements, representations, and warranties.

By purchasing and using the ice bath or ice barrel, the Customer acknowledges and agrees to abide by the terms and conditions of this 90-Day Ice Oasis Ice Bath and Ice Barrel Warranty.